I couldn't believe my eyes after I installed Skype 5 yesterday. Not only was the user experience confusing, but it was much more difficult to use, despite them trying hard to make it more userfriendly. For instance, I spent a minute trying to figure out how to send an instant message. I clicked on the person's green button, that gave me a dropdown box with "Send instant message". When I clicked this, nothing happened. Turned out that the instant messages were hidden and I had to drag that part of the window up so it becomes viewable. Stuff like that...