The problem is the tone of voice. One thing is you asking, humbling, why did this happen, if it can be reverted since I had a problem in my specific setup and how I (as the non paying customer) can disable it. The other is to be arrogant saying that I am a multi zillion company, you're idiotic for enabling this feature and I demand you to disable it ASAP and never do this again.

The quote from this article is clearly from the later case, even if I am sure that other people reported it more humbly.