A couple things keep me from trying to manage issues in Slack (like the travel example): threads don’t have a filterable status or a way to mark them resolved, and a channel can’t be ordered as most recently updated. What workarounds are popular to address these limitations?
What if you set up 2 channels - #request-active (where task threads are submitted) and #request-closed (where task threads are archived and no other posts are allowed).
When the work is completed, the fulfiller inserts a reaction. X hours later, that work is moved from #request-active to #request-closed through an automated bot.
Comments
This looks potentially pretty useful.
A couple things keep me from trying to manage issues in Slack (like the travel example): threads don’t have a filterable status or a way to mark them resolved, and a channel can’t be ordered as most recently updated. What workarounds are popular to address these limitations?
What if you set up 2 channels - #request-active (where task threads are submitted) and #request-closed (where task threads are archived and no other posts are allowed).
When the work is completed, the fulfiller inserts a reaction. X hours later, that work is moved from #request-active to #request-closed through an automated bot.
That's how we do moderation: https://github.com/CareerVillage/slack-moderation