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Comment on Pivotal Tracker will no longer be free in 6 months

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This is a little self serving, because I make/sell a PT competitor (http://trackjumper.com), but I'm curious - how much is a bug tracker worth to you?

I'm charging $20/month for unlimited everything (users/projects/storage/etc), and can't shake the feeling that some customers find this to be a hefty price tag and others would pay $200 or more.

BTW - I'm glad they're charging - it's a great product and they deserve to make some scratch from it.

Split test it dude. Just split test it. My guess is that you would be better off getting more people in the door with a $5 a month account and then having them upgrade to $18 then $50, but for something like this you can't afford not to test test test.

You're right. And I will. Just trying to figure out a little about why people might think $8 (or $100 or whatever) is a good deal. What sort of work they're doing - that sort of thing.

The other thing is the feature set seems to be a terrible way to segment users. I'm not sure the price people are willing to pay has much to do with the number of projects/users/etc they need. I'm looking for a way to segment based on willingness to pay, not my own convenience.

For example, one customer was a utility company. They didn't care at all about price. A freelancing shop was skittish at $8. Neither one needed a boatload of features.

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