Skip to content

Comment on Successful machine learning models: lessons learned at Booking.comparent

Comments

They do/did have a customer satisfaction survey somewhere at the end or after the booking process.

I made sure to provide feedback.

When people book with you but give you 1/10 stars, that's probably a pretty strong warning sign that the customer isn't happy with the site and the first usable competitor that they find will get their business.

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.