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Thanks for the info. I am involved with a Windows based product and we've thought now and again about doing something like this. We have a competitor that is browser and cloud based but the product seems to be a lot less featured. It feels like they are quite limited in what locally connected hardware (cameras, modems, card readers, barcode readers, printers and scanners) they can interact as well as seamless bridges to other locally installed software. With desktop software this is fairly straightforward but I don't know if this is/was a problem for cloud software.

I'm afraid I wasn't clear, it's installed on Windows server and user access it via Internet Explorer (because of ActiveX, in theory we'll do the switch for Chrome soon). To interact with card readers, cameras and printers, we're using a bunch of extension, including a java applet (!) that we'll have to migrate.

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