I wish these sales-type pages had a "click here if you're an engineer." The page would contain a buzzword-free, straightforward explanation of what the product's purpose is, what its major features are, and what interfaces are exposed for control and flow.
I have passed on countless products when evaluating solutions for having very flashy sales pages with no actual description of the product itself. "Improve your ROI! Decrease Downtime!" aren't features, per se, but potential benefits that can only be determined if the product is a fit, and I can only determine fit if I know that the hell it does.
As an engineer I understand this completely. We are already discussing internally how we can improve our site and documentation. Our goal is to create a vibrant community and getting all the sales fluff out of the way is something I support!
Comments
Ahh thanks for the feedback. One thing is clear from all this is that we can do a better job in documentation.
I wish these sales-type pages had a "click here if you're an engineer." The page would contain a buzzword-free, straightforward explanation of what the product's purpose is, what its major features are, and what interfaces are exposed for control and flow.
I have passed on countless products when evaluating solutions for having very flashy sales pages with no actual description of the product itself. "Improve your ROI! Decrease Downtime!" aren't features, per se, but potential benefits that can only be determined if the product is a fit, and I can only determine fit if I know that the hell it does.
/rant
As an engineer I understand this completely. We are already discussing internally how we can improve our site and documentation. Our goal is to create a vibrant community and getting all the sales fluff out of the way is something I support!