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Comment on T-Mobile caps smartphone users' data at 500 MB/month

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Another customer who's fed up with this. I went with T-Mobile just over a month ago knowing they had other limitations - worse coverage and slower data rates - specifically because they had good data terms. Now this isn't true, and I _will_ be kicking up a fuss about this in the effort to get either this rescinded or my contract cancelled without penalty (for which I'm quite happy to return the phone provided under it).

T-Mobile, a thought experiment for you. You've decided you only want to provide me with half of a key service that you agreed to when I agreed to the contract. How about I reciprocate and only want to provide you with half of the payment I said I would? Would that be OK too?

In the places I travel to in the Midlands and Lincolnshire, I've always found T-Mobile to have the best 3G network. In comparison to O2, Vodafone and Orange anyway.

I'm on T-Mobile PAYG and I currently buy a £20 booster once every 6 months which gives me 1GB of data per month. So effectively £3.33/month for 1GB of data. Which I thought was brilliant. I wont be happy if this drops to 500MB (although it's not obvious it will), but it's still a pretty good deal relative to other networks...

Interesting, the wording when I was reading up on all this was that data on PAYG was still being bought monthly. If I'd known that sort of deal was available I might well have gone for it - I'm already carrying a netbook most of the time so the need for a smartphone as well isn't enormous, if the data can be had separately so cheaply.... Oh well.

Overall though, I've not been so impressed by the data network. Slower than one might hope and too many odd times when it's claiming 3G signal but sites simply aren't responding with usable speed. Primary usage further south than you in Beds/Bucks but with some in Derbyshire too.

It's detailed on this page as "6 months internet access":

https://www.t-mobile.co.uk/services/payg/boosters/

I'm generally more concerned with low latency than high bandwidth on my mobile connection. I tend to use SSH on my phone on a fairly regular basis and I've found T-Mobiles network to be very low latency in comparison to others.

This is why we don't have nice things.

"I mean, I'm still getting _less_ screwed than with everyone else" is the reality of the situation, but that doesn't make it good. Or right.

If you signed a contract under the old rates/limits, then those should still apply regardless of any new changes.

I would call T-Mobile and have a conversation with them; they cannot unilaterally change the terms of a written contract.

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