Big reason why Readme really didn't work for us was because - we wanted one secured internal knowledge base and one external knowledge base but that was not easily supported. Also we needed integration with Zendesk because we wanted to re-direct customers to our KB but that was not easily done.
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Big reason why Readme really didn't work for us was because - we wanted one secured internal knowledge base and one external knowledge base but that was not easily supported. Also we needed integration with Zendesk because we wanted to re-direct customers to our KB but that was not easily done.
Feel free to reach out to greg@readme.io if you're still interested!
You can have multiple projects, and the internal ones can be secured in a variety of ways (OAuth, site-wide password, admins only).
As for Zendesk, we have an integration (the little modal popup thingy), or you can disable our support forums and redirect any sub-URL to Zendesk!
It still might not be the right fit, however I'd love to talk more if you have feedback or thoughts!