its unavoidable. if you offer a good service, spammers will try and find a way to exploit it.
the best thing, imo, you can do is have a vocal, clear anti-spam policy. make it up-front so that people know you're on the watch. let them know you're working on things to stop spammers.
the second best thing is to actually try to be on the watch and to be developing checks and balances that make using it for spam harder to do.
getting the information and intent out there will do more for you than developing silently or quickly banning spammers. be clear and visible about an anti-spam policy so that good users will appreciate it and spammers will be wary.
Comments
its unavoidable. if you offer a good service, spammers will try and find a way to exploit it.
the best thing, imo, you can do is have a vocal, clear anti-spam policy. make it up-front so that people know you're on the watch. let them know you're working on things to stop spammers.
the second best thing is to actually try to be on the watch and to be developing checks and balances that make using it for spam harder to do.
getting the information and intent out there will do more for you than developing silently or quickly banning spammers. be clear and visible about an anti-spam policy so that good users will appreciate it and spammers will be wary.