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Comment on How to lose customers: Remove a feature you thought they weren't using

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Spotify should allow for 3rd party independent players. It is not possible to make single perfect music app for billions of customers.

I do not like the direction Spotify app is evolving. I understand that they would like to control user experience, promote podcasts, in-house playlists etc but this is not what I like. Multiple competing Spotify players for different user niches would be a better way to go then single app.

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