Capiche team member here. Agreed—but there is a trend towards increasingly obscured pricing as apps go upmarket, at least with adding “enterprise” plans with undisclosed pricing as the top tier, even with Slack and other newer, better apps. Even apps with clear pricing can be confusing when they have metered components, as new users have no way to reasonably estimate their usage. We’re hoping both to push for clearer pricing and help users set expectations.
Are you worried about the size of your market then? Because organizations that would qualify for enterprise pricing plans for a lot of these SaaS providers are probably pretty limited - Capiche?
In all seriousness, a LOT of Enterprise Software Pricing negotiation (Oracle etc) literally comes down to "what can you afford to pay?" type activities from sales reps. Couple that with super shady maintenance contracts and renewal processes and it really begs for transparency. SMBs get killed every day by sales reps who literally live and die by the lack of transparency in the Enterprise Software Space.
Given, I've not been involved in many of these large contracts for a while. But every time I've dealt with one of these before, at a size you seem to be mentioning here, its been under NDA.
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Capiche team member here. Agreed—but there is a trend towards increasingly obscured pricing as apps go upmarket, at least with adding “enterprise” plans with undisclosed pricing as the top tier, even with Slack and other newer, better apps. Even apps with clear pricing can be confusing when they have metered components, as new users have no way to reasonably estimate their usage. We’re hoping both to push for clearer pricing and help users set expectations.
Are you worried about the size of your market then? Because organizations that would qualify for enterprise pricing plans for a lot of these SaaS providers are probably pretty limited - Capiche?
In all seriousness, a LOT of Enterprise Software Pricing negotiation (Oracle etc) literally comes down to "what can you afford to pay?" type activities from sales reps. Couple that with super shady maintenance contracts and renewal processes and it really begs for transparency. SMBs get killed every day by sales reps who literally live and die by the lack of transparency in the Enterprise Software Space.
Given, I've not been involved in many of these large contracts for a while. But every time I've dealt with one of these before, at a size you seem to be mentioning here, its been under NDA.