My company “Thanks For Sharing” is a straightforward app to help organizations avoid situations like these.
It’s designed to encourage employees to share feedback before issues reach an unsolvable state. Organizations can collect that feedback easily and built-in analytics will show trends to identify top issues.
We’re soft-launching next month... if you’re interested, shoot an email to the link in my profile and I’ll hook you up.
How is this any better than Google Forms, or Glassdoor?
Are employees answers anonymous?
If yes: How do you deal with employees not trusting your word on this? Especially given that, since it's an app, people would presumably need to install it on their own devices?
If no: How do you incentivize employees to give honest (both truthful and complete) answers?
Do you have any answer to the scenario where management ignores any feedback?
Do you give provide any analytics to employees that anyone is actually reading and acting on the feedback, or is this another one-way street?
I'm skeptical - I don't think this is a problem that can be solved by an app -, but I wish you luck. In the unlikely case that you succeed it'll be great.
Good questions. Hopefully you’ll be satisfied to know we’ve thought all them through.
It’ll be more sophisticated than other survey options that aren’t built for this purpose. It’s solely for internal use and NOT a public reviews website (so that bad eggs can’t use rage to infect others).
It will default on anonymous with the option to share your identity. Based off feedback, this seems to be the best route.
As for incentivizing honest answers, we believe, again based off research, that most people will be inclined to provide that on their own, especially if they have the shelter of anonymity. There are a lot of details I don’t quite want to give away yet, but you’ll see it soon.
We’re excited and learned a lot with the feedback we’ve gotten so far and are excited for the soft launch to get more data and iterate quickly.
Comments
Small plug for anyone interested here:
My company “Thanks For Sharing” is a straightforward app to help organizations avoid situations like these.
It’s designed to encourage employees to share feedback before issues reach an unsolvable state. Organizations can collect that feedback easily and built-in analytics will show trends to identify top issues.
We’re soft-launching next month... if you’re interested, shoot an email to the link in my profile and I’ll hook you up.
How is this any better than Google Forms, or Glassdoor?
Are employees answers anonymous?
If yes: How do you deal with employees not trusting your word on this? Especially given that, since it's an app, people would presumably need to install it on their own devices?
If no: How do you incentivize employees to give honest (both truthful and complete) answers?
Do you have any answer to the scenario where management ignores any feedback?
Do you give provide any analytics to employees that anyone is actually reading and acting on the feedback, or is this another one-way street?
I'm skeptical - I don't think this is a problem that can be solved by an app -, but I wish you luck. In the unlikely case that you succeed it'll be great.
Good questions. Hopefully you’ll be satisfied to know we’ve thought all them through.
It’ll be more sophisticated than other survey options that aren’t built for this purpose. It’s solely for internal use and NOT a public reviews website (so that bad eggs can’t use rage to infect others).
It will default on anonymous with the option to share your identity. Based off feedback, this seems to be the best route.
As for incentivizing honest answers, we believe, again based off research, that most people will be inclined to provide that on their own, especially if they have the shelter of anonymity. There are a lot of details I don’t quite want to give away yet, but you’ll see it soon.
We’re excited and learned a lot with the feedback we’ve gotten so far and are excited for the soft launch to get more data and iterate quickly.