To the developer: before pulling the plug I strongly suggest trying a subscription model.
You're suggesting that the developer begin asking for a subscription for an app they already bought with the understanding that it was a one-time fee?
This does not sound to me like a recipe for happy customers, regardless of whether or not it's reasonable.
(You _might_ have more success releasing a "Happy Scale 2" and pushing all future updates there. This has the significant advantage of not making users feel forced to buy something new.)
They said they were going to shut it down if search didn’t change.
I think customers would prob prefer that to losing it, so they should at least try rather than simply throwing it away.
Happy scale 2 could work. Or maybe some new feature, not sure how best to work it. They’d be the one to know what their audience might support, but I think they should at least try.
Though hopefully search gets fixed and it won’t be necessary.
Comments
You're suggesting that the developer begin asking for a subscription for an app they already bought with the understanding that it was a one-time fee?
This does not sound to me like a recipe for happy customers, regardless of whether or not it's reasonable.
(You _might_ have more success releasing a "Happy Scale 2" and pushing all future updates there. This has the significant advantage of not making users feel forced to buy something new.)
They said they were going to shut it down if search didn’t change.
I think customers would prob prefer that to losing it, so they should at least try rather than simply throwing it away.
Happy scale 2 could work. Or maybe some new feature, not sure how best to work it. They’d be the one to know what their audience might support, but I think they should at least try.
Though hopefully search gets fixed and it won’t be necessary.