Skip to content

Comment on Show HN: Full Help – Self-hosted help desk and knowledge base software

Comments

This looks awesome.

Please prioritise reviewing your pricing/hosting model. If you want to serve your users well, you will want to work on this full time. Making enough money will make it more likely you can do this.

Even if your objective is to be much cheaper than your competitors (and serve people who can't afford them), you can still offer this as a SaaS product, but:

- have a lower monthly price than the competitors you mentioned (even 50% lower)

- charge much more for plans that include features important for large customers, but which smaller companies can easily live without (e.g. SSO)

Hey! Thanks for your suggestions! I will definitively keep that in mind.

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.