Very nice launch. I probably will buy this in the next week or two to power a product I will be launching myself soon.
The non-recurring pricing model makes it almost too cheap, but it’s right in the sweet spot of pulling out the corporate card and not even thinking about it.
$129 is cheap enough for the all but the tiniest projects.
I do like the simplicity of a single price point with no tiers or feature table, but it’s hard to shake the thought you’re leaving a lot on the table, or almost even disqualifying yourself from someone looking for a “premium” solution. I might suggest a $499 and $1999 version which offer merely higher tiers of support, just to see if anyone buys it. Pick some price which feels almost outrageous to you. At the very least it would anchor the $129.
At $129 the support should be limited to forums and self-help only.
docs.fullhelp.com - “Powered by FullHelp”.
Dogfooding doesn’t get better than this! I didn’t see an active live chat widget though?
You should be highlighting this as your product demo effectively.
Thanks for checking it out! The software can be used by multiple companies or product simultaneously so one license may be enough. Of course, multiple licenses can be purchased if that's necessary just so you know
For the live chat, there's a live working widget on the landing page (fullhelp.com), it's located at the bottom right corner. From there, you are able to initiate conversations and also browse the knowledge base site.
The software has a Restful API which is used for the dashboard. Dogfooding there also! haha
Edit: Also, thanks for the pricing suggestions, sounds like a good approach.
Comments
Very nice launch. I probably will buy this in the next week or two to power a product I will be launching myself soon.
The non-recurring pricing model makes it almost too cheap, but it’s right in the sweet spot of pulling out the corporate card and not even thinking about it.
$129 is cheap enough for the all but the tiniest projects.
I do like the simplicity of a single price point with no tiers or feature table, but it’s hard to shake the thought you’re leaving a lot on the table, or almost even disqualifying yourself from someone looking for a “premium” solution. I might suggest a $499 and $1999 version which offer merely higher tiers of support, just to see if anyone buys it. Pick some price which feels almost outrageous to you. At the very least it would anchor the $129.
At $129 the support should be limited to forums and self-help only.
docs.fullhelp.com - “Powered by FullHelp”.
Dogfooding doesn’t get better than this! I didn’t see an active live chat widget though?
You should be highlighting this as your product demo effectively.
Hey!
Thanks for checking it out! The software can be used by multiple companies or product simultaneously so one license may be enough. Of course, multiple licenses can be purchased if that's necessary just so you know
For the live chat, there's a live working widget on the landing page (fullhelp.com), it's located at the bottom right corner. From there, you are able to initiate conversations and also browse the knowledge base site.
The software has a Restful API which is used for the dashboard. Dogfooding there also! haha
Edit: Also, thanks for the pricing suggestions, sounds like a good approach.