Yes, it's based on PHP/MySql (Laravel 5.7 to be precise).
For the roadmap, the goal is to provide a complete self-hosted help desk solution. A complete alternative to existing cloud-based offerings.
In terms of development, there are many things still on the Trello board. Things like Single Sign-On, Metrics, Integration with third-party apps like Trello, Stripe, PayPal (for conversation context), enhancements to the live chat, etc.
Comments
I really like the Knowledgebase feature, which is currently missing from our Zammad setup (also open source helpdesk).
I'm guessing it's based on PHP/SQL since you mention Wordpress?
What are your roadmap for the software?
I think a demo would bring a lot more sales.
Hey!
Yes, it's based on PHP/MySql (Laravel 5.7 to be precise).
For the roadmap, the goal is to provide a complete self-hosted help desk solution. A complete alternative to existing cloud-based offerings.
In terms of development, there are many things still on the Trello board. Things like Single Sign-On, Metrics, Integration with third-party apps like Trello, Stripe, PayPal (for conversation context), enhancements to the live chat, etc.
Thanks for checking it out!
Edit: you can checkout the demo here: https://demo.fullhelp.com/en/register