This is a pretty standard approach, not just an "Indian outsourcing company thing".
eg I used to do contract work with Fujitsu some years ago, as one of the implementation people in their projects team. We'd get things set up and working well, document the heck out of it for the ops team, and then hard it over to said ops team for daily running.
It's done this way so the more experienced / creative solution finding types ;) (eg expensive) can be engaged to solve the initial problem + implement the solution. Once that's working it just needs people to run the daily playbook and look after minor issues that crop up.
Comments
This is a pretty standard approach, not just an "Indian outsourcing company thing".
eg I used to do contract work with Fujitsu some years ago, as one of the implementation people in their projects team. We'd get things set up and working well, document the heck out of it for the ops team, and then hard it over to said ops team for daily running.
It's done this way so the more experienced / creative solution finding types ;) (eg expensive) can be engaged to solve the initial problem + implement the solution. Once that's working it just needs people to run the daily playbook and look after minor issues that crop up.