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Comment on Breach at IT Outsourcing Giant Wiproparent

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It's not only that. The main problem is that it's virtually impossible to come up with specifications, which are precise enough that they can be implemented 1:1.

Outsourcing companies will aim for the lowest common denominator, which the contract allows and with which they can get away with.

Case in point? I can exactly tell you what the specs for the first time reporting system I worked with at MajorCorp said, without ever having seen those specs:

Must be able to enter hours

That's exactly what we could do. Enter hours. Not minutes, not ten minute intervals, not quarter - or half hours, no; hours.

When I get such a spec I hit back with questions. Send that to an outsourcer and they won't see any need to provide a yota more than what the spec says.

In other words: You entering a world of pain, which looks good on spreadsheet but really only that.

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