Having seen the widespread use of Dell in some larger corporate accounts, I feel bad for the employees who are forced to use such terrible machines with such terrible service. Plastic parts and poor design lead to machines that feel flimsy and break often.
With service contracts outsourced to Bangalore (or other off-shore or off-site locations), users of Dell equipment at these corporations are becoming more and more flustered. They can't get their machines fixed in a timely manner, and are locked in to long-term contracts negotiated by executive board members who don't use the machines on a daily basis.
When you say that Dell makes "cheap functional machines", I'd argue that they're simply in the business of making cheap machines these days. Functional machines, I'd argue, would be able to withstand the rigors of normal (10hr/day) usage.
One of the mains reason Apple succeeds today is because their equipment works. Lenovo is also succeeding, despite its ties with Microsoft. (Also, it doesn't hurt that Apple has stores all over the country where you can get live, in-person help with your machine.)
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Having seen the widespread use of Dell in some larger corporate accounts, I feel bad for the employees who are forced to use such terrible machines with such terrible service. Plastic parts and poor design lead to machines that feel flimsy and break often.
With service contracts outsourced to Bangalore (or other off-shore or off-site locations), users of Dell equipment at these corporations are becoming more and more flustered. They can't get their machines fixed in a timely manner, and are locked in to long-term contracts negotiated by executive board members who don't use the machines on a daily basis.
When you say that Dell makes "cheap functional machines", I'd argue that they're simply in the business of making cheap machines these days. Functional machines, I'd argue, would be able to withstand the rigors of normal (10hr/day) usage.
One of the mains reason Apple succeeds today is because their equipment works. Lenovo is also succeeding, despite its ties with Microsoft. (Also, it doesn't hurt that Apple has stores all over the country where you can get live, in-person help with your machine.)