It doesn't sound like they actually do much of anything beyond typing your request into Google. It's not as if they sent someone to Austin to buy a gallon of queso dip, or whatever.
The reference desk at a major metropolitan library would probably be able to field some of the inquiries the author tried, and without charging whatever ungodly annual fee Visa is probably getting for that card.
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It doesn't sound like they actually do much of anything beyond typing your request into Google. It's not as if they sent someone to Austin to buy a gallon of queso dip, or whatever.
The reference desk at a major metropolitan library would probably be able to field some of the inquiries the author tried, and without charging whatever ungodly annual fee Visa is probably getting for that card.
Actually, I suspect its some Googling, but also a lot of phone calls. For example, getting in store stock info usually requires calling.
The Chase Freedom card does not have an annual fee.