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Comment on Ask HN: Has anyone experienced workplace training that made a difference?

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I work for Microsoft, and I've been consistently impressed with the trainings we get.

My first experience was the required business ethics training. It was a Netflix style (and netflix production quality) mini-series. I had originally planned to just let it run in the background while I did real work on a different desktop, but it honestly pulled me in. There was the occasional awkward line, but they had good actors who sold it. You actually care about the characters and their conflicts. The company just announced a second season, and there are honest to goodness water cooler rumors about it. Is John gonna get fired? What about the obvious chemistry between the two sales team members? Really, it was shockingly engaging.

Then I did the diversity in hiring training video. I rolled my eyes in advance of the inevitable American hyper-sensitivity (I'm in Europe, we do a lot of eye rolling at you guys lately)... And then actually learned a ton about unconscious bias in research, hiring practices to try and avoid it, and some of the things that would have tripped ME up. It definitely had an impact on how I interview candidates.

After that I had my first onsite training. An afternoon of diversity and inclusion, involving a group of improv artists trying out different scenarios/approaches, and leading frank discussion with the audience. I discovered that I've internalized a fair bit of racism in my home environment (as the victim), and it really made me think about how to create a more visibly safe environment for potential LGBTQ people on my team.

Training at MS has been fantastic; I'm honestly looking for some follow-up courses in our leadership series, and some others. So it IS possible to produce good, engaging, and meaningful corporate training courses.

All you need is the resources of Microsoft to do it. :)

Where did MS get the videos from? Can I buy/rent them?

MS makes their training videos, and they were amazing this and last year. I'm actually looking forward to training next year to see what happens in the story.

Yes! Microsoft's business conduct training was a fantastic drama miniseries. 10/10 would watch again.

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