I'm not aware of any SLA from any cloud provider or ISPs that offer anything other than a partial refund and/or credit. This is most certainly not specific to Google.
Check out the contract for a lottery or gambling system provider. They usually provide that the service provider is responsible for all losses for downtime or other errors on the provider's part, including fraud and theft. GTech pays about 0.5% of their revenue in penalties.
Comments
I'm not aware of any SLA from any cloud provider or ISPs that offer anything other than a partial refund and/or credit. This is most certainly not specific to Google.
Check out the contract for a lottery or gambling system provider. They usually provide that the service provider is responsible for all losses for downtime or other errors on the provider's part, including fraud and theft. GTech pays about 0.5% of their revenue in penalties.