Comment on SRE Fundamentals: SLIs, SLAs and SLOsparentComments−stephengillie8yI've worked for a cloud provider who paid 45x for downtime. If you were down for an hour, you got 45 hours of credit on your bill.My current ISP credits 5x - I was impacted in an outage expected to last all day, and they credited me 5 days on my next bill.−joshuamorton8y450 hours is less than a month, so that sla is actually worse than the one the above poster described, at least if you're down for less than a day.
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I've worked for a cloud provider who paid 45x for downtime. If you were down for an hour, you got 45 hours of credit on your bill.
My current ISP credits 5x - I was impacted in an outage expected to last all day, and they credited me 5 days on my next bill.
450 hours is less than a month, so that sla is actually worse than the one the above poster described, at least if you're down for less than a day.