Comment on SRE Fundamentals: SLIs, SLAs and SLOsparentComments−astockwell8yIIRC they define their customers as other internal teams, separate from external customers, who (I'm guessing) are handled by external product teams.−smueller12348yThat's generally correct. Though a lot of SLOs of SRE teams are influenced by external commitments as well. But I suppose that's pretty obvious considering there's SRE teams supporting cloud products.
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IIRC they define their customers as other internal teams, separate from external customers, who (I'm guessing) are handled by external product teams.
That's generally correct. Though a lot of SLOs of SRE teams are influenced by external commitments as well. But I suppose that's pretty obvious considering there's SRE teams supporting cloud products.