Skip to content

Comment on Review my one-day Twilio project: track and view your customer support calls

Comments

Good job. This looks cool. I made something like this for dell once called FTR (First Time Resolution). FTR is a metic that describes how many times (on avg) a user has to call in before their issue is resolved. I think if you added that here w/ some pretty charts or something it could help you monetize it.

Thanks for the feedback!

It's very minimal right now. (This is basically what I got done on Friday before a late lunch. The Twilio API is that awesome.) I'm open to adding anything other Twilio-based businesses find useful--stats, graphs, whatever it may be.

AboutSource Built by g1lg1l

Hackerly is an independent reader for Hacker News, built on the public HN API. Not affiliated with Y Combinator.