You are probably right, and PayPal are probably opnly doing what they think they must.
However:
1. people are getting screwed when it's not really their fault
2. PayPal respond slowly and badly in cases like this
3. you can lose a lot of money with no recourse.
TANSTAAFL. Several groups I work with have repeatedly said they want the convenience of having people pay by using PayPal. I have now put together a standard response with the evidence of cases like this. I specifically require written confirmation that they, the customer, is stating that I must provide the PayPal option, and that they have read the documentation I provided.
FWIW, personally, I get people to send me a check or transfer money by BACS (direct bank-to-bank transfer). This is entirely within a single country, so it works.
Comments
You are probably right, and PayPal are probably opnly doing what they think they must.
However:
1. people are getting screwed when it's not really their fault
2. PayPal respond slowly and badly in cases like this
3. you can lose a lot of money with no recourse.
TANSTAAFL. Several groups I work with have repeatedly said they want the convenience of having people pay by using PayPal. I have now put together a standard response with the evidence of cases like this. I specifically require written confirmation that they, the customer, is stating that I must provide the PayPal option, and that they have read the documentation I provided.
FWIW, personally, I get people to send me a check or transfer money by BACS (direct bank-to-bank transfer). This is entirely within a single country, so it works.
As Fagan says, I am reviewing the situation.