They're right. Where this went off the rails was whatever process that convinced a coffee shop to invest in Groupons when they were so close to the edge that missing their number by a couple thousand dollars caused them to miss payroll.
I'm not a believer in any press is good press, but I don't think this will be bad for groupon. The story made me say, wow, look at the numbers of people they get through the door. So many that it nearly sunk a little business - it's so successful that it's actually scary for a business. Groupon's excellent response here helps make the message positive as well.
Also, the squeaky wheel gets the grease. I can imagine Posie's will get a lot of support from their new customers by complaining to the press. And these customers will buy meals, be model customers, offer their condolences....and tip nicely.
Comments
They're right. Where this went off the rails was whatever process that convinced a coffee shop to invest in Groupons when they were so close to the edge that missing their number by a couple thousand dollars caused them to miss payroll.
I'm not a believer in any press is good press, but I don't think this will be bad for groupon. The story made me say, wow, look at the numbers of people they get through the door. So many that it nearly sunk a little business - it's so successful that it's actually scary for a business. Groupon's excellent response here helps make the message positive as well.
Also, the squeaky wheel gets the grease. I can imagine Posie's will get a lot of support from their new customers by complaining to the press. And these customers will buy meals, be model customers, offer their condolences....and tip nicely.