I don't want to sound harsh or anything, but how/why exactly is paypal to blame here? Client did a chargeback, paypal did what they must do. It's you and your client at work here, not paypal.
I don't want to sound harsh or anything, but how/why exactly is paypal to blame here?
It's Paypal's fault if the company makes it appear that I have the money safely in hand... and then it turns out that I don't. If someone sends me a check, and I deposit it, within a day or two I know the money is mine and can't be yanked back.
Furthermore, they don't make it obvious that they'll do this. It's yet another "gotcha." As another commenter noted, Paypal is great, right up to the point you have a problem, at which point they're terrible to me.
No company is more indicative of the power of Metcalfe's law than this one: that another, less jerky company hasn't superseded them is amazing.
Thia argument doesn't make any sense. Really, what are you asking them to do? What you seem to be saying is, if the money posts to your account, and the customer does a chargeback, Paypal should eat the charge.
Comments
I don't want to sound harsh or anything, but how/why exactly is paypal to blame here? Client did a chargeback, paypal did what they must do. It's you and your client at work here, not paypal.
I don't want to sound harsh or anything, but how/why exactly is paypal to blame here?
It's Paypal's fault if the company makes it appear that I have the money safely in hand... and then it turns out that I don't. If someone sends me a check, and I deposit it, within a day or two I know the money is mine and can't be yanked back.
Furthermore, they don't make it obvious that they'll do this. It's yet another "gotcha." As another commenter noted, Paypal is great, right up to the point you have a problem, at which point they're terrible to me.
No company is more indicative of the power of Metcalfe's law than this one: that another, less jerky company hasn't superseded them is amazing.
If someone sends me a check, and I deposit it, within a day or two I know the money is mine and can't be yanked back.
Not true. Any and all financial transactions are reversible, per US law.
They don't make it obvious that they'll do this
This is a standard policy for all electronic funds transfers, not specific to Paypal.
Thia argument doesn't make any sense. Really, what are you asking them to do? What you seem to be saying is, if the money posts to your account, and the customer does a chargeback, Paypal should eat the charge.