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I get that too, but what I've come to realize is that mostly people aren't really asking you to fix their computers. They just have insufficient information for proceeding with the conversation in a knowledgeable way, so they try anyway with a starting point you can both understand.

The people who ask these questions are usually trying to be friendly, is what I'm trying to say.

I hadn't considered that before. Maybe I won't be such a jerk in future conversations.

I too have never thought about it that way. Thanks for the new perspective. Maybe I'll stop avoiding this question.

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