Currently it really is a (free) experiment, not a viable business.

However, looking at the market for these products I could imagine a freemium model where we might charge for some extra features (chat app on phone, customization of chat widget).

I strongly believe customers should experience the magic (wha! someone just started chatting with me and now has a nice, personal experience) first and freely.

Distribution, as so often, is probably going to be the challenging part if we really want to turn this into a business. We should maybe focus on some kind of niche where such a product is currently not used or not used often. Ideas welcome :)