When I connected my freshbooks account I got this email. Pretty clever, they probably get good feedback from this by offering a seemingly direct connection to devs.
Hi there,
Hope the FreshBooks integration is working well for you! Wondering if you have any additional ideas or suggestions for us?
Thanks :)
- Chris Zhang
(the engineer who built the integration with FreshBooks)
Comments
When I connected my freshbooks account I got this email. Pretty clever, they probably get good feedback from this by offering a seemingly direct connection to devs.
Hi there,
Hope the FreshBooks integration is working well for you! Wondering if you have any additional ideas or suggestions for us?
Thanks :)
- Chris Zhang (the engineer who built the integration with FreshBooks)
:D
That's meeeee~ But to be fair, it's not a "seemingly" direct connection, it's an actual direct connection.
In a company with no sales or marketing or support staff, who do you think answers support emails?