It's a feature they have. It might not make up for other parts of their platform that don't fit what you need but we've found their servers to be efficient and their support is quick and helpful.
They're overshadowed now by the scale, efficiency and managed services of the major clouds but can still be useful if you're running on their dedicated machines. Last I checked, Keen.IO runs on softlayer.
Digital Ocean is a far better alternative if you don't want to use the other bigger cloud providers, quite frankly. AWS dedicated servers are also far less expensive and you get more bang for the buck. m4.2xlarge, for example, is the most comparable hourly offering based on memory and CPU cores to SL base dedicated server and outperforms the hell out of it. See here:
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Having used SoftLayer and experienced their API, support, and GUI, I would not consider that a redeeming feature.
It's a feature they have. It might not make up for other parts of their platform that don't fit what you need but we've found their servers to be efficient and their support is quick and helpful.
They're overshadowed now by the scale, efficiency and managed services of the major clouds but can still be useful if you're running on their dedicated machines. Last I checked, Keen.IO runs on softlayer.
Digital Ocean is a far better alternative if you don't want to use the other bigger cloud providers, quite frankly. AWS dedicated servers are also far less expensive and you get more bang for the buck. m4.2xlarge, for example, is the most comparable hourly offering based on memory and CPU cores to SL base dedicated server and outperforms the hell out of it. See here:
https://aws.amazon.com/ec2/purchasing-options/dedicated-inst...
http://www.softlayer.com/bare-metal-servers%20
One success story is not enough compared to thousands elsewhere.