You guys desperately (I'd like to type that 37 times in a row for emphasis) need a serious, one-click to start, interactive product demonstration (without requiring my email first). I should be able to instantly step into serious business use examples catering to multiple industries (eg whatever industries you guys might choose to target first), so you can show me what it can actually do.
I clicked on product tour, entered a name, and then got this ridiculousness:
Me: Johnny Cash
Bot: That's interesting
Bot: Ready for an adventure?
Me: No
Bot: Oh no, why? It will be fun!
Bot: Are you sure? :(
Me: (pre-scripted) ok, I can try
Bot: Great, so let's try again.
Bot: Do you want to do something relaxing or should we go crazy?
---
That's where I quit. Unintentionally creepy bot is slightly creepy. Am I talking to a serious product bot, or is this get trashed and sleep on my couch party bot? Wild and crazy times ahead.
Potential customers should be able to dive right into a conversation with your bot tech. You should be extremely eager to show me what it can do in a live conversation and you should have stellar pre-built examples for that purpose all available from one click on the home page. My take away from my experience, is your bot tech can't do much so you're not immediately getting into showing off its capabilities (I don't know if that's the case or not, but if this were any other site, that would be my take away from it, and I'd never return).
Thanks a lot for your valuable feedback! This is the early beta version of our product and we really appreciate our users' opinion. We'll work on that product demonstration.
Comments
You guys desperately (I'd like to type that 37 times in a row for emphasis) need a serious, one-click to start, interactive product demonstration (without requiring my email first). I should be able to instantly step into serious business use examples catering to multiple industries (eg whatever industries you guys might choose to target first), so you can show me what it can actually do.
I clicked on product tour, entered a name, and then got this ridiculousness:
Me: Johnny Cash
Bot: That's interesting
Bot: Ready for an adventure?
Me: No
Bot: Oh no, why? It will be fun!
Bot: Are you sure? :(
Me: (pre-scripted) ok, I can try
Bot: Great, so let's try again.
Bot: Do you want to do something relaxing or should we go crazy?
---
That's where I quit. Unintentionally creepy bot is slightly creepy. Am I talking to a serious product bot, or is this get trashed and sleep on my couch party bot? Wild and crazy times ahead.
Potential customers should be able to dive right into a conversation with your bot tech. You should be extremely eager to show me what it can do in a live conversation and you should have stellar pre-built examples for that purpose all available from one click on the home page. My take away from my experience, is your bot tech can't do much so you're not immediately getting into showing off its capabilities (I don't know if that's the case or not, but if this were any other site, that would be my take away from it, and I'd never return).
Thanks a lot for your valuable feedback! This is the early beta version of our product and we really appreciate our users' opinion. We'll work on that product demonstration.