Agreed, totally asinine. Carriers tend to acquire each other along protocol boundaries. Verizon acquired Alltel, which was a predominantly CDMA2000 company. In addition, T-Mobile's network is predominantly urban, which is already well-covered by the existing larger carriers. They generally acquire carriers that are in areas for which they don't have coverage. Further:
* T-Mobile has been adding customers while Sprint has been losing them year over year. Just check their investor relations sites, it's in their quarterly report.
* T-Mobile has won ALL of the J.D. Power & Associates customer service awards for 5 years running.
* T-Mobile is the only nationwide carrier offering unsubsidized post-paid phone plans in the US. This can save up to $50/mo off of AT&T or Verizon.
* T-Mobile's data networks are not congested like AT&T's are. In addition, T-Mobile was the first US carrier to add HSPA+, which can achieve speeds that are at par with WiMAX in real world conditions.
* T-Mobile has never competed against the big three on coverage or phones. They compete on customer service and value.
I came here to say something similar. T-Mobile not only competes on customer service they destroy their competition in this area. (Value, too, with the unsubsidized plans.)
I have been with T-Mobile for about a year now after going through the pain of dealing with both Sprint and AT&T, I will not go back.
Comments
Agreed, totally asinine. Carriers tend to acquire each other along protocol boundaries. Verizon acquired Alltel, which was a predominantly CDMA2000 company. In addition, T-Mobile's network is predominantly urban, which is already well-covered by the existing larger carriers. They generally acquire carriers that are in areas for which they don't have coverage. Further:
* T-Mobile has been adding customers while Sprint has been losing them year over year. Just check their investor relations sites, it's in their quarterly report.
* T-Mobile has won ALL of the J.D. Power & Associates customer service awards for 5 years running.
* T-Mobile is the only nationwide carrier offering unsubsidized post-paid phone plans in the US. This can save up to $50/mo off of AT&T or Verizon.
* T-Mobile's data networks are not congested like AT&T's are. In addition, T-Mobile was the first US carrier to add HSPA+, which can achieve speeds that are at par with WiMAX in real world conditions.
* T-Mobile has never competed against the big three on coverage or phones. They compete on customer service and value.
I came here to say something similar. T-Mobile not only competes on customer service they destroy their competition in this area. (Value, too, with the unsubsidized plans.)
I have been with T-Mobile for about a year now after going through the pain of dealing with both Sprint and AT&T, I will not go back.