User engagement is a convenient metric to use, because it's something that only they have access to internally. If pageviews had gone up, that would have been proper proof that their strategy worked.
This is similar to a diaper company changing the fluff on the diapers and releasing a paper saying customer satisfaction is much higher.
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User engagement is a convenient metric to use, because it's something that only they have access to internally. If pageviews had gone up, that would have been proper proof that their strategy worked.
This is similar to a diaper company changing the fluff on the diapers and releasing a paper saying customer satisfaction is much higher.