I assume its targeted towards enterprise use, where Google Voice really fails, most notably by forbidding commercial use altogether.
Other advantages for businesses:
1) You can get a toll-free number
2) You could use it like a CRM (many employees sharing the number/responding to customers)
3) Could integrate it with your calendaring to direct calls to whoever is on call.
Obviously you could do all of this will Twilio already, but they've done a lot of the busywork for you. It looks like you could install this and be using at your company it today.
Regarding pricing, 'free' is not such a big deal in the enterprise market. In fact, I'd much rather pay my vendors so I know they'll stay in business. I suspect other companies feel the same way.
Comments
I assume its targeted towards enterprise use, where Google Voice really fails, most notably by forbidding commercial use altogether.
Other advantages for businesses:
1) You can get a toll-free number
2) You could use it like a CRM (many employees sharing the number/responding to customers)
3) Could integrate it with your calendaring to direct calls to whoever is on call.
Obviously you could do all of this will Twilio already, but they've done a lot of the busywork for you. It looks like you could install this and be using at your company it today.
Regarding pricing, 'free' is not such a big deal in the enterprise market. In fact, I'd much rather pay my vendors so I know they'll stay in business. I suspect other companies feel the same way.