The layout is a bit ambiguous, but this chart may fall under reason #1, whose description contains the text "comes pre-loaded with". Perhaps Dell is claiming that this functionality is available out of the box.
In the chart, Dell includes "Microsoft Office" under the Windows column, but you can indeed order a Dell with MS Office preloaded, so that would be fair.
Comments
The layout is a bit ambiguous, but this chart may fall under reason #1, whose description contains the text "comes pre-loaded with". Perhaps Dell is claiming that this functionality is available out of the box.
In the chart, Dell includes "Microsoft Office" under the Windows column, but you can indeed order a Dell with MS Office preloaded, so that would be fair.