Comment on Zendesk raises their prices 60%-300%, users predictably revoltComments−tyrelb16yAlternatives: http://www.activecampaign.com/help-desk-software/http://www.kayako.com/http://webhelpdesk.com/http://www.atlassian.com/software/jira/default.jsphttp://tenderapp.com/http://www.cerberusweb.com/http://www.thevisionworld.com/http://www.autotask.com/software/service_desk.htm−pclark16yTender App is especially great−chrisrhee16yThanks! We're getting a bunch of signups right now.If anyone has questions about Tender, feel free to comment here, tweet @tenderapp, or email support@tenderapp.com — Will's girlfriend is in town visiting, so let's keep him as busy as possible!−acangiano16yThe pricing is just right too.−lanstein16yAutotask only worked in IE as of a couple years ago. Avoid it like the plague.−koenbok16yAnyone tried out http://www.assistly.com yet?−John21216yYup, but it is still very much in its in infancy as far as features are concerned.−egutman16yStill in beta, but their Tweet support is probably the best I've used so far.−drusenko16yI'd also recommend HelpSpot -- has worked great for us!
Comments
Alternatives: http://www.activecampaign.com/help-desk-software/
http://www.kayako.com/
http://webhelpdesk.com/
http://www.atlassian.com/software/jira/default.jsp
http://tenderapp.com/
http://www.cerberusweb.com/
http://www.thevisionworld.com/
http://www.autotask.com/software/service_desk.htm
Tender App is especially great
Thanks! We're getting a bunch of signups right now.
If anyone has questions about Tender, feel free to comment here, tweet @tenderapp, or email support@tenderapp.com — Will's girlfriend is in town visiting, so let's keep him as busy as possible!
The pricing is just right too.
Autotask only worked in IE as of a couple years ago. Avoid it like the plague.
Anyone tried out http://www.assistly.com yet?
Yup, but it is still very much in its in infancy as far as features are concerned.
Still in beta, but their Tweet support is probably the best I've used so far.
I'd also recommend HelpSpot -- has worked great for us!