We (Braintree) have no contracts and no termination fees. Merchants can leave whenever they want and for whatever reason without penalty. Some of our sponsoring banks unfortunately have cancellation fee language (that we don't control and are trying to get removed) but we provide an addendum to every customer that states they will never be responsible for any cancellation fees.
I see on your application page that you have that addendum. I'm sorry for the incorrect statement, the rep I worked with last year didn't do a good job of communicating requirements (also was very inflexible with monthly fees).
I will be sure to keep Braintree in mind for my next venture
Comments
We (Braintree) have no contracts and no termination fees. Merchants can leave whenever they want and for whatever reason without penalty. Some of our sponsoring banks unfortunately have cancellation fee language (that we don't control and are trying to get removed) but we provide an addendum to every customer that states they will never be responsible for any cancellation fees.
I see on your application page that you have that addendum. I'm sorry for the incorrect statement, the rep I worked with last year didn't do a good job of communicating requirements (also was very inflexible with monthly fees).
I will be sure to keep Braintree in mind for my next venture