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Comment on Paypal and Authorize.net: Help End the Credit Card Hostage Situation

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It seems kind of lame to beg the incumbents to make it easy for you to poach their customers. The big evil guys have their customers by the balls. It's safe to assume there's no way they're going voluntarily let go.

They need angry former customers to do the talking. Maybe this raises awareness a bit, but what really resonates is horror stories. A few high profile former Authorize.net/PayPal customers that are angry and willing to tell people about it would probably go much further.

The sweet begging approach isn't likely to work.

The addressees of an open letter are seldom the intended recipients.

Yeah no doubt. And maybe this is really the best way to get things started. It definitely isn't enough though. Anymore than The Gimp guys asking the CEO of Adobe to make Photoshop save files in XCF format.

I'm one of those angry former customers. You can yell at PayPal all you want but you won't get that data.

Honestly, I think there needs to be some regulation here, since there's just no incentive for the large incumbents to change.

From a security perspective, it's a huge disservice to the consumer. It's a great thing to not worry about storing card details in your application. The auth.net/paypal policies incent anyone using those providers to store those details anyway to ensure portability.

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