That's something we definitely need to market better in Tender then or talk with user about. I hope that's not the under understand most people have. One of our main focuses was to allow for anonymous submissions of issues and implement a straight forward email option so people do not have to register for accounts. Implementing a Single Sign On system was our very first priority to avoid all need when coming from another web applications, so you can go straight to the form and ask what you need to without any hassle.