I can point you to a lot of people who would never go to Woot because they feel uncomfortable with that particular brand of quirky. They are losing out on sales because of it, but they are hoping that the sales they gain will offset the ones they lose.
They can do that because they have no aspirations to be amazon.com. Microsoft cannot do that. ERPs shouldn't do this - quirky is not what makes you comfortable when dealing with business-critical software. Heck, personal and friendly may not be! (If you've ever used IFS...)
Comments
I can point you to a lot of people who would never go to Woot because they feel uncomfortable with that particular brand of quirky. They are losing out on sales because of it, but they are hoping that the sales they gain will offset the ones they lose.
They can do that because they have no aspirations to be amazon.com. Microsoft cannot do that. ERPs shouldn't do this - quirky is not what makes you comfortable when dealing with business-critical software. Heck, personal and friendly may not be! (If you've ever used IFS...)