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Are you seriously telling the founder of Zapier that the product sucks and will never see success? I think Zapier is amazing and I know plenty of people that feel the same. It's not some obscure thing.

No, I'm sharing why Zapier didn't work for me. Hope they have all the success in the world.

I don't think this response is warranted, and this is not what he's saying. He's merely illustrating why it didn't work for him.

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