Of course, the flip side is that leaving it running adopts an attitude of "screw all our other customers, they can eat crappy service while we kiss up to the popular guys who are chewing up everybody else's server resources". Which isn't what I'd look for in a hosting provider...
False dichotomy. The correct way to handle this would have been to temporarily move the shared server to hardware where it won't impact other customers and notify YC that they need to move their server to a bigger server or the site will have to be shut down. Presumably with an ultimatum of a week or whatever.
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How best to handle this?
Of course, the flip side is that leaving it running adopts an attitude of "screw all our other customers, they can eat crappy service while we kiss up to the popular guys who are chewing up everybody else's server resources". Which isn't what I'd look for in a hosting provider...
False dichotomy. The correct way to handle this would have been to temporarily move the shared server to hardware where it won't impact other customers and notify YC that they need to move their server to a bigger server or the site will have to be shut down. Presumably with an ultimatum of a week or whatever.
Agreed - the whole reason you pay a host is that there's some level of management and responsibility there. You're not just renting hardware.
This is exactly the kind of approach that a smart company which cares about business would take.