Comment on Cause of YC/HN outage discoveredComments−dirtyhand16yThe thing I can't believe is that nobody at Pair Networks that was involved with this actually knew about Ycombinator or Hacker News... otherwise they wouldn't have shut down such a popular site. Somebody needs to hire real hackers−bwb16ydo real hackers like working customer service :)? customer service is 80% of a good hosting company.−dirtyhand16ySomebody had to pull the plug, and it wasn't some customer service guy with a headset...−bwb16ySure it was, customer service just means a tech who can talk to people.
Comments
The thing I can't believe is that nobody at Pair Networks that was involved with this actually knew about Ycombinator or Hacker News... otherwise they wouldn't have shut down such a popular site. Somebody needs to hire real hackers
do real hackers like working customer service :)? customer service is 80% of a good hosting company.
Somebody had to pull the plug, and it wasn't some customer service guy with a headset...
Sure it was, customer service just means a tech who can talk to people.