Comment on Cause of YC/HN outage discoveredparentComments−pgOP16yNot this site, www.There was no sudden spike in traffic. If they'd bothered to check the logs they'd have found that the load, whatever it was, was no higher than it had been.−guelo16yI'd imagine what happened was one of their other customers finally decided to call support to see why their site was so slow.−wvenable16ySo were they just jerking you around then?−pgOP16yNot deliberately. I think they just don't have a very high standard of customer service.
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Not this site, www.
There was no sudden spike in traffic. If they'd bothered to check the logs they'd have found that the load, whatever it was, was no higher than it had been.
I'd imagine what happened was one of their other customers finally decided to call support to see why their site was so slow.
So were they just jerking you around then?
Not deliberately. I think they just don't have a very high standard of customer service.