Comment on Full technical details on Asana's worst outageparentComments−stephengillie10yIt's from details gathered from tickets and chat history, customer reports and server logs. My team is developing a set of tools to manage our incidents, and automating the gathering of details like this are central to the reporting element.−gbin10yAs a tool for that, chatops is pretty cool because you can easily record your conversations but also your actions.
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It's from details gathered from tickets and chat history, customer reports and server logs. My team is developing a set of tools to manage our incidents, and automating the gathering of details like this are central to the reporting element.
As a tool for that, chatops is pretty cool because you can easily record your conversations but also your actions.