Result quality has not really improved, all the while: more and more content is in silos that are not easily searchable. Spam/SEO/trust in content remain a problem, thus many people rely on social recommendations for content (which has its own problems). More and more content is in non-textual forms. Google (sometimes vastly) prioritizes content on their own platforms.
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some points:
Result quality has not really improved, all the while: more and more content is in silos that are not easily searchable. Spam/SEO/trust in content remain a problem, thus many people rely on social recommendations for content (which has its own problems). More and more content is in non-textual forms. Google (sometimes vastly) prioritizes content on their own platforms.