Not sending mail for a couple of days is probably not an option - which would be the case if SparkPost was your mail delivery agent.
SparkPost should be the one taking it's time.
We also had a funny experience with SparkPost. Sent millions of mails with them. Suddenly one day 1(!) mail go through, which actually is a notification mail to one of our site admins, asking if he want to allow a comment on a page - a spam comment in this case, and SparkPost suspends our account.
No, I will update the post accordingly. As I just did since they wrote back. I have no issue to give an unwarranted bad review. I think its shady to block an account at 3am after it was being used all day.
Comments
You could wait a couple days before making this public.
This post seems like you are seeking social justice and gives sparkpost the chance to escape a bad review relatively unscathed.
Now even if they fix your issue, we will never know if it is due to good service or fear of the pitchforks.
Not sending mail for a couple of days is probably not an option - which would be the case if SparkPost was your mail delivery agent. SparkPost should be the one taking it's time.
We also had a funny experience with SparkPost. Sent millions of mails with them. Suddenly one day 1(!) mail go through, which actually is a notification mail to one of our site admins, asking if he want to allow a comment on a page - a spam comment in this case, and SparkPost suspends our account.
No, I will update the post accordingly. As I just did since they wrote back. I have no issue to give an unwarranted bad review. I think its shady to block an account at 3am after it was being used all day.